100% of our profits benefit frontline healthcare workers. Learn more
Frequently Asked Questions
If I buy a disposable medical mask, am I depriving a healthcare worker from having one?
No, we are manufacturing new disposable medical masks expressly for consumer use. At the same time, we are also manufacturing new disposable medical masks and N95 masks expressly for healthcare use through our partner entity, Saturn Five Health. We are coming at this fight from both sides.
Why should I wear a disposable medical mask if I’m not a surgeon or healthcare worker?
Disposable medical masks are shown to be 2.5x more effective than cloth masks—and if fewer Americans get sick, we reduce demand on healthcare workers and keep people out of hospitals. Through face2face, we are getting more disposable medical masks to consumers and through Saturn Five Health we are getting more disposable medical and N95 masks to healthcare workers. Neither front needs to settle for subpar safety in terms of facial coverage.
Why is a disposable medical mask superior to a cloth mask?
According to the NIH, disposable medical masks block 80% of particles emitted from the mouth and nose, while cotton handkerchiefs block just 28%. And Vox cites a 2015 study in BMJ that found cloth masks to be “extra risky, since they can trap and hold virus-containing droplets that wearers can then breathe in.”
Are these quality masks?
Yes, we are manufacturing new, quality, trustworthy disposable medical masks through FDA-registered suppliers and manufacturers. The sad reality is that the current demand for masks has resulted in a lot of fraudulent production and unethical business practices. Many Americans may order masks online, only to have them never arrive or be subpar. We 100% stand behind face2face masks as quality-made and ethically sourced.
Why do disposable masks cost this much? It seems expensive.
Our pricing is a reflection of the current market reality of extreme demand for masks on a short timetable. Production and shipping costs are higher than usual. The cost also includes the value-add of a donation to homeless shelters. We are keeping our margins as low as possible while selling a verified quality product.
Why won’t I get my mask until the first weeks of May?
This timeline allows for quality masks to be manufactured expressly for this use, rather than take any supply from healthcare workers or from unreliable sources. Meanwhile, our partner venture is also making PPE for healthcare workers at even greater quantities on the fastest timeline possible.
What if I would rather make a donation to a local organization I know, rather than masks be donated to a homeless shelter I don’t know?
Homeless shelters are at particular risk of outbreak, which is why our donation model focuses on serving them. But there are countless ways you can help, serve, and stand up for others in the fight against COVID-19, and we hope you’ll follow through on whatever path you choose. Let’s keep taking action together.
I'd like to purchase masks for my employees. Whom should I contact?
Please reach out us through our contact form to discuss bulk orders. We'd love to work with you.
